We’re in the business of answering questions. This FAQ provides quick answers to the most common questions about who we are and what we do.

Q. Is it legal to investigate someone without their knowledge?

A. In most cases the answer is yes.  There are some general guidelines that serve to ensure that an investigation is kept legal.  These include the “Plain Sight” doctrine, and not violating an individual’s reasonable expectation of privacy.  For example, what someone does in public, or in their front yard is in “plain view,” and they, therefore, have no reasonable expectation of privacy.  By comparison, placing hidden camera’s in their bedroom, or bathroom, would not be in plain sight, and would violate their reasonable expectation of privacy.  Most often, the question of legality comes down to the methods utilized to conduct the investigation.

Q. Is it OK to bug someone’s phone, home, or car?

A. No it is not.  Please refer to the question and answer above.  Federal wiretap law requires that at least one party be aware of the recording of a conversation.  Many States broaden this law by requiring that all parties to a conversation be aware that it is being recorded.  Florida is such an all-party State.

Q. What does and investigation cost?

A. No two cases are ever exactly the same, and as a result, it is not possible to provide exact costs here.  We offer a free, no obligation consultation. The purpose of this is to determine if we can help your situation, devise a strategy, an provide an estimate of the costs.  However, some types of investigation are more routine and performed on a flat-fee basis.

Q. Have you ever handled a case like mine?

A.  Again, no two cases are exactly alike.  However, while each case is unique, there are certain broad categories into which most cases fall.  We have experience in handling most categories of cases.  There are only a few, highly-specialized types of cases where we do not have experience, and would therefore refer you to an appropriate individual.  Frequently, this question is asked because there is a situation that could be potentially embarrassing.  In most personal, business, and legal cases we have worked with individuals on cases covering almost every topic imaginable.  It is our goal to assist you in resolving a potentially embarrassing situation with the utmost professionalism, discretion, sensitivity, and confidentiality.

Q. How long will an investigation take?

A. As with the question of costs, there are many variables determining the length of an investigation.  Our goal is to acquire the desired results in as timely a manner as possible.

Q. Will you ever disclose my secrets?

A. We carefully guard the confidentiality of all our clients.  There are only a few exceptions when we would be required, by law, to disclose case information.  These only exceptions are:  1.) If we have knowledge that a serious crime is about to be committed.  An example of this would be if someone was about to be seriously injured.  2.) If a Judge orders us to disclose information.  3.) In cases where we conduct computer forensic examinations, the presence of child pornography will be disclosed to the appropriate Law Enforcement Agency.

Q. What geographic areas do you cover?

A.  We provide Private Investigation and Legal Process Service primarily throughout the State of Florida. We also provide these services throughout the U.S. though our professional network.

Q.  How long have you been in business?

A. Access Investigative Services, Inc. was founded in 2004.

Q. With infidelity cases, will you confront the parties like I see on T.V.?

A.  While it makes for great television, we do not do this.  In such an emotionally charged situation, we believe it is unwise to cause a confrontation where there could be a strong possibility of violence.